Order and review events Pro
This page is about Brevo Pro, the paid add-on of this plugin. One price, perpetual license, every Pro module included. See Brevo Pro →
With the Tracking module on, Pro adds these server events to the free ones, to use as automation triggers.
| Event | When | Properties |
|---|---|---|
order_awaiting_payment | the checkout is completed and the order is unpaid | same as order_completed, plus payment_url |
order_shipped | every shipment of the order is shipped | same as order_completed, plus shipping_method and tracking_code (the last shipment's) |
order_cancelled | the order is cancelled | same as order_completed |
order_refunded | the order is fully refunded | same as order_completed |
review_submitted | a customer writes a product review | review_id, rating, title, comment, product_id, product_name, product_url |
review_accepted | the store accepts the review | same as review_submitted |
Order events go to the order's customer through its channel. Review events go to the author; a review has no channel, so they are sent through the product's channels with Tracking on, once per Brevo account.
Per-channel settings
The Tracking tab lists every event, the free and the Pro ones and those added with the odiseo_brevo.tracking_event tag, with where it is sent from. Untick Send to turn it off in that channel, or type its name in Brevo (letters, digits, - and _). Empty keeps the one from odiseo_sylius_brevo.tracking.events; only the differences are stored.
